Ackermans Stores - 14x Shop Assistants Positions

Closing Date: 2024/01/09

Reference Number ACK240102-1

The purpose of this Shop Assistant role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.

 

Ackermans Stores - Shop Assistants


If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.

Qualifications

  • Grade 12 or equivalent

Knowledge, Skills and Experience

Knowledge and skills: 
• Excellent customer service skills 
• Communication skills – fluent in English (any other language would be beneficial 
• Tenacious 
• High energy levels 
• Highly motivated and target driven 

Experience: 
• Previous retail experience would be advantageous

Key Responsibilities

1. Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints 
2. Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing 
3. Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions 
4. Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management 
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.


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